Maintenance calls at 2 AM. Prospective residents after 6 PM. Lease questions on Sunday. Telyn answers every single one — qualified, routed, and resolved before your staff opens the office.
45%
of maintenance calls come after hours
$4,000+
avg cost of one preventable vacancy
< 2s
Telyn answer time, every call
24/7
always on, zero overtime
When a prospective resident calls at 7 PM and goes to voicemail, they call the next property on the list. When a maintenance emergency goes unanswered at midnight, a $200 fix becomes a $4,000 water-damage claim by morning. Every missed call is a measurable line item on your P&L — and it adds up faster than most managers realize.
Common Pain Points
Telyn categorizes every maintenance call by urgency — fire, flood, and safety issues escalate immediately via SMS to your on-call team. Routine repairs are logged, confirmed, and scheduled for the next business day. No call slips through uncaptured.
Prospective residents get an instant response — unit availability, pricing, amenities, and a self-service tour booking link, all within the first 60 seconds of the call. Your pipeline fills while you sleep.
Rent payment portals, maintenance status updates, lease renewal timelines — Telyn delivers the right information for the most common resident questions without involving your staff.
Vendor check-in calls, repair completion confirmations, and scheduling changes are handled automatically and logged with timestamps in your system.
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Fewer vacancies from missed prospect calls. Faster emergency response preventing escalating repair costs. Less overtime on after-hours staff. Every improvement goes straight to net operating income.
🤝
Tenants who feel heard renew leases. Instant response to maintenance requests and a professional call experience turn one-year leases into multi-year residents — worth $1,800–$5,000 per unit in prevented turnover cost.
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Every prospect call answered and every tour booked the same night they inquire. Telyn runs your leasing funnel around the clock, compressing vacancy periods from weeks to days.
Telyn ships with a complete Property Management template. Every customization below is pre-configured — you can go live immediately and fine-tune from there. No developer needed.
Pre-loaded emergency triage script with severity levels 1–4
Automatic SMS alerts to on-call maintenance staff
Google Calendar integration for tour scheduling
AppFolio / Yardi / Buildium maintenance ticket creation
Custom property-specific FAQ answers
Multi-property routing by address or unit number
Lease renewal reminder outbound calls
The average cost to turn a unit — cleaning, repairs, lost rent, marketing — runs OVER $4,000. Telyn's Starter plan is $147/month. If your AI receptionist captures just one prospect call per year that would have gone to voicemail, it has paid for itself many times over. That is before counting maintenance savings, staff time recaptured, and higher tenant satisfaction scores.
Start Free 7-Day Trial — No Credit Card RequiredSet up takes under 20 minutes. Your first 7 days are completely free — no credit card required.